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Forums » Feedback and suggestions » Can't submit new blog entry

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Celeste 
Rank: 2Rank: 2

Posts 74
Registered 2005-11-10
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#1
Posted at 2007-6-8 10:26 AM  Send PM 
Can't submit new blog entry

Help! I can't submit new blog entry. All along no problem, today suddenly occurred.
I am using Windows XP on Acer Pc latest model Veriton 3900Pro.

I have captured the message that comes out after i choose publish entry. Please refer to it.


 Attachment: Your usergroup does not have permission to access attachments
eric 
Rank: 9

Posts 185
Registered 2007-2-11
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#2
Posted at 2007-6-8 12:50 PM  Send PM 
Hi,

Try doing this:
  1. Navigate to "Add new Entry"
  2. Click on the browser refresh button
  3. Try a simple test entry
There were some fixes, however, the browser sometimes needs a little kick to get them to take.




My sig.
Celeste 
Rank: 2Rank: 2

Posts 74
Registered 2005-11-10
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#3
Posted at 2007-6-8 01:41 PM  Send PM 
i did more than refresh alr. I even cleared my history. Still the same
Pickles 
Rank: 2Rank: 2

Posts 71
Registered 2006-4-10
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#4
Posted at 2007-6-8 03:45 PM  Send PM 
i'm having the same problem.  tried what you suggested, and it still get the same result. also tried to "save and continue" instead, but it only saves about one line of words or so.

thanks in advance for any help.
stephen 
Rank: 9

Posts 163
Registered 2007-1-7
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#5
Posted at 2007-6-8 05:02 PM  Send PM 
I'm sorry to hear that you're having problems posting a blog entry. Please try following the steps below and let me know if you continue to have problems:

  1. Login to the site
  2. Click on "New Entry" at the top
  3. Click CTRL-F5 together on your computer. In fact, do it two or three times to reload the page.
  4. Write a brief blog entry.
  5. Click "Publish Entry" at the bottom.
  6. Wait 5-10 seconds.
  7. Do you see your entry posted?
If you have problems at any step, let me know which step you had a problem with. Then send me the following info:
  1. What kind of operating system are you on (PC / Mac)?
  2. What web browser are you using (Internet Explorer, Firefox, Safari)?
  3. What version of the web browser are you using?
  4. What error message, if any, are you seeing?
lou 
Rank: 6Rank: 6

Posts 1782
Registered 2005-9-7
Status Offline
#6
Posted at 2007-6-9 01:06 AM  Send PM 
Ah love it when Stephen is doing his sexy admin talk.  

I just want to add my piece of the problem last night, I can't edit one of my blogs.  The system kept rejecting it and indicating I did not select a blog to edit.  BUT, I did.   I selected manage blog and placed a check on the one that I wanted to edit.  System returned with a edit panel.  After I finished editing, I clicked on the publish entry button.  I gave up after making about 10 attempts.

QUOTE:
Originally posted by stephen at 2007-6-8 01:02 AM
I'm sorry to hear that you're having problems posting a blog entry. Please try following the steps below and let me know if you continue to have problems:

Login to the siteClick on "New Entry" at the topClick CTRL-F5 together on your computer. In fact, do it two or three times to reload the page.Write a brief blog entry.Click "Publish Entry" at the bottom.Wait 5-10 seconds.Do you see your entry posted?If you have problems at any step, let me know which step you had a problem with. Then send me the following info:
What kind of operating system are you on (PC / Mac)?What web browser are you using (Internet Explorer, Firefox, Safari)?What version of the web browser are you using?What error message, if any, are you seeing?





marryl 
Rank: 1

Posts 13
Registered 2007-4-13
Status Offline
#7
Posted at 2007-6-9 02:31 AM  Send PM 
Its working again !!!  
i tried editing a blog and it finally worked !! who ever fixed it..... Thanks  ; )
Pickles 
Rank: 2Rank: 2

Posts 71
Registered 2006-4-10
Status Offline
#8
Posted at 2007-6-9 09:59 AM  Send PM 
thanks a lot! blogging works now. you guys are fast!

but i still don't get how the 'save and continue' thing is supposed to work. when i click on that instead of 'publish entry', and then click on manage blog it only saves 1 1/2 line of words.
eric 
Rank: 9

Posts 185
Registered 2007-2-11
Status Offline
#9
Posted at 2007-6-10 11:58 PM  Send PM 
ok

the blog only being half saved should be fixed too but you might need to do that ctrl-f5 refresh trick. All these different browsers drive me nuts!




My sig.
Pickles 
Rank: 2Rank: 2

Posts 71
Registered 2006-4-10
Status Offline
#10
Posted at 2007-6-11 10:04 AM  Send PM 
thank you all! your help was much appreciated.
Celeste 
Rank: 2Rank: 2

Posts 74
Registered 2005-11-10
Status Offline
#11
Posted at 2007-6-14 08:15 AM  Send PM 
Sorry, did not reply earlier to thank you. Too busy blogging mah.
Thanks Stephen!!
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