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snowduck 
Rank: 1


Posts 11
Registered 2008-6-22
Status Offline
Posted at 2009-8-20 08:30 PM  Send PM 
Can't renew Flame Membership and ...

Hi guys,

I've been trying to renew my Flame Membership but get kicked out of the Paypal-checkout-routine (for the past 6 weeks as a matter of fact). On PC, Windows XP, tried Firefox, Opera and IE - the same diff.

So, how about a helping hand? Maybe a paypal invoice to my inbox would do?

Also, while I'm at it (nagging to you, that is): I still don't receive notifications even though I tried all of the troubleshooting suggestions offered here in the forum.


Thank you for your hard work,


snowduck
snowduck 
Rank: 1


Posts 11
Registered 2008-6-22
Status Offline
Posted at 2009-9-22 10:08 PM  Send PM 
And the problem continues ...
Etchy 
Rank: 9


Posts 2237
Registered 2007-4-13
Status Offline
Posted at 2009-9-30 03:19 PM  Send PM 
sorry for the delay,  i'll pass the info to our team.  We've had people completing orders for the past 6 weeks so it may be a very specific problem.

sorry for the delay!
snowduck 
Rank: 1


Posts 11
Registered 2008-6-22
Status Offline
Posted at 2009-10-18 10:31 AM  Send PM 
And the problem continues ...
snowduck 
Rank: 1


Posts 11
Registered 2008-6-22
Status Offline
Posted at 2009-11-5 07:10 PM  Send PM 
Tried again today, three different browsers, three different computers.
My Paypal-account is happily dishing out money to everybody else's e-mail addresses. But yours?
Gives me error codes such as this one:  EC-7P7292470U258305A
JoanneSanderson 
Rank: 1


Posts 4
Registered 2007-12-3
Status Offline
Posted at 2009-11-8 07:50 PM  Send PM 
Ditto with the problem infact I haven't been able to order anything either, thought it's a problem with my paypal, this dates back to around April when I was last on AnD it happened too. Actually thought it's something I was doing wrong....It usual is where technology is concerned.
Etchy 
Rank: 9


Posts 2237
Registered 2007-4-13
Status Offline
Posted at 2009-11-13 11:46 PM  Send PM 
snowduck  / Joanne - Sorry for the difficulties,  we have been able to receive orders from other users so I'm not sure what the difficulty is with your cases.  We haven't been able to track it down.


If you'd like to place an order or renew your flame membership, please send me a PM and we can directly handle it via Paypal.

thanks for your patience!

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