Well the silly season is well and truly upon us, apart from depressing world news which I wont recount, I have just witnessed people doing inconsiderate and dangerous things over the last few days. Who would try and ram a camper van with your family in vehicle, even if it is a SUV (WTF), who smashes glass bottles on a beach where small children play barefoot (and yes I cleaned up the glass when I found it).
Why do normal people do such things?
I do a bit of online trading on trademe
, especially coming up to Xmas. My daughter likes Disney videos and I wanted to get her a couple of Walt Disney movies that she doesn't have. Alice in Wonderland is one of her faves so that was on the list. I bought one that was advertised as the Disney version but when it arrived it was a cheap version done by another animation company.
New feedback had also appeared on the Traders profile that was quite scathing that made it apparent I was not the only person this had happened to. The feedback also implied the trader was not responding to emails about the matter. Anyway, although I was mad, I sent a polite email requesting a refund if I returned the dvd. The Trader responded by thanking me for my polite email and agreeing to the refund. Now it took awhile and I did send another polite (but threatening further action) email and this morning the refund is in my account.
I am a firm believer that you
catch more flies with honey. After all, I like to be treated with courtesy and given the option of redress if I stuff up. There is always the option of getting stroppier later if needed.
How do you respond when someone mistreats you (either unintentionally, or on purpose), do you have a stock standard response depending on the situation?
btw I really like this laughing icon, it is so cute!
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